Warranty and repair-related issues for any new iPhone that was purchased from Cricket Wireless are handled by Apple support online, by phone at 800-APL-CARE (800-275-2273), or by visiting an Apple Retail store with an appointment. How can the answer be improved?

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Support options Bring it in at an Apple Store or an Apple Authorized Service Provider. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts. The repairs are backed by Apple. Be sure you know your Apple ID and password, and back up your iPhone before you get a repair.

Send it in Contact us and we’ll send a box right away to collect your iPhone. You can then arrange to ship it to an Apple Repair Center at your convenience. If you have AppleCare+ coverage, you can also use our. For a smoother repair process, prepare your iPhone before service. Learn how below. IPhone model Screen repair (AppleCare+ coverage) Screen repair (out of warranty) iPhone XS Max $ 29 $ 329 iPhone XS $ 29 $ 279 iPhone XR $ 29 $ 199 iPhone X $ 29 $ 279 iPhone 8 Plus, iPhone 7 Plus $ 29 $ 169 iPhone 8, iPhone 7 $ 29 $ 149 iPhone 6s Plus $ 29 $ 169 iPhone 6s $ 29 $ 149 iPhone 6 Plus $ 29 $ 149 iPhone 6 $ 29 $ 129 iPhone SE, iPhone 5s, iPhone 5c, iPhone 5 $ 29 $ 129 iPhone 4s See out-of-warranty fee $ 199 The out-of-warranty prices apply only to repairs made by Apple. Apple Authorized Service Providers may set their own prices.

All fees are in US dollars and are subject to tax. A $6.95 shipping fee will be added if we need to ship your iPhone and it isn’t covered under warranty or an AppleCare+ plan.

Accidental damage isn't covered by the Apple warranty. If your screen fails due to a manufacturing defect, it may be covered by the Apple warranty, an AppleCare+ plan, or consumer law.